Business is a Contact Sport

Business Is a Contact Sport

Business is a contact sport. And every contact counts, as does the way you treat them. After all, your customers are your competition’s potential customers. And those you’ve yet to reach, well, their business is only one good play away. The competitor who wins their business will most likely do so by utilizing whatever means possible to reach them first and best. Make no mistake about it, whether your competition considers you a threat or not, they want you to be a casualty. Business is the toughest of sports!

Shoreline - Opportunity or Destruction

Your Business’s Shore of Opportunity…or Destruction

Every entrepreneur and business owner out there knows this truth: Customers are the lifeblood of success. It is probably fair to say that there is a mental awareness of this but all too often we become complacent to this truth. Finding and keeping customers can mean the difference between handicapping your business, growing it, or risking losing it altogether.

Bridging the Gap Between Perception and Reality

Business-to-Business is dead. We now live in the world of P2P, or People-to-People. As you come to grips with this reality, you might as well go ahead and acknowledge that B2C is gone, too. Given the plethora of software products and apps generally categorized as social media, one would naturally assume that individuals must be closer than ever with those in our networks. However, that is simply not true with regard to our real relationships.

Growth

3 Things Every New Entrepreneur Should Know About Relationship Management

A killer idea for a new product or service is a great place to start a new entrepreneurial venture. But it takes more than a great idea to sustain success. Relationships—with customers, prospects, and even acquaintances—can be the “make it or break it” difference. Unfortunately, the era of Facebook, LinkedIn and Twitter has not equipped budding professionals particularly well, in that regard.

TV Dinner

Smartcuts vs Shortcuts

Technology has made almost every activity in our daily lives easier and faster. This enables us to accomplish so much more than previous generations—not only more quickly, but in some cases, seemingly effortlessly. It has given us, for example, the means to produce results in less time, helping to free up more time for other

Hospital bed

5 Ways to Improve Your Business Bedside Manner

Good bedside manner can reassure and comfort a patient even when facing a difficult diagnosis, while poor bedside manner can leave a patient feeling dissatisfied or anxious, from a visit as innocuous as a routine checkup. Big difference. But how does bedside manner apply to business in general? Two words: customer service.